We're committed to protecting your data and being transparent about how we collect, use, and safeguard your information.
We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include your name, email address, and any other information you choose to provide.
We automatically collect information about how you use PromptGrid, including your prompts, version history, collaboration activities, and feature usage patterns to improve our service.
We collect information about the device and browser you use to access PromptGrid, including IP address, browser type, operating system, and device identifiers.
We use your information to provide, maintain, and improve PromptGrid's features, including prompt management, version control, and collaboration tools.
We may use your contact information to send you technical notices, updates, security alerts, and administrative messages about your account and our services.
We analyze usage patterns to understand how our service is used and to develop new features that better serve our users' needs.
When you use PromptGrid's collaboration features, your prompts and related data are shared with team members you've granted access to.
We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
We may disclose your information if required by law or if we believe such disclosure is necessary to protect our rights or comply with legal processes.
All data transmitted to and from PromptGrid is encrypted using industry-standard SSL/TLS protocols. Your prompts and personal information are encrypted at rest.
We implement strict access controls and authentication measures to ensure only authorized personnel can access your data, and only when necessary for service provision.
PromptGrid maintains SOC 2 Type II compliance, ensuring we meet rigorous standards for security, availability, and confidentiality of customer data.
We use cookies that are necessary for the operation of PromptGrid, including authentication, security, and basic functionality.
We use analytics cookies to understand how users interact with our service, which helps us improve the user experience and develop new features.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of PromptGrid.
You can access and review your personal information and prompts through your PromptGrid account settings at any time.
You can export your prompts and related data from PromptGrid in standard formats. Contact our support team for assistance with data export.
You can delete your PromptGrid account at any time. Upon deletion, we will remove your personal information and prompts, though some data may be retained for legal or operational purposes.